Kensington 18th Century Leather Shoes (Black)

We're happy you like them! Our choice to sell the buckles separately is very intentional, and it saves you money and gives you the chance to choose the buckle you want. We have several different buckle options, and most customers would prefer to choose which one they like, rather than be stuck with whatever base option came with the shoe. Two, some folks already have their own buckles, and don't want to pay more for a second pair of buckles they don't need. Three, for folks who buy more than one pair of latchet shoes, we wouldn't want to send them duplicates of buckles they already own! Selling them separately ensures we can offer you a lower price on the shoes, and you can pick the buckle that's perfect for you.

We include a complimentary set of extra heel caps with many of our high heeled shoes as a courtesy, when they're a style that uses the easy pop on pop off caps. Some styles use a different type of cap, and don't come with an extra pair. For all shoes, any local cobbler can replace a heel cap when it wears down - it's the most common job they do for women's heels!

If you're not noticing a difference in the toe with the half size up, it usually means that the shoe is a litttle wide for you and your foot is sliding forward in the shoe too far. Increasing the size of the shoe will not fix this; if anything it will make it worse! If you scoot your foot back against the back of the shoe and the toe feeling gets better, that's confirmation. We'd recommend using a ball of foot cushion at the front to keep your foot from shifting forward too much.

Oh that certainly shouldn't have happened, but luckily those can be removed very quickly! It's a disappearing pen that's used to mark the leather for cutting, and will go away if you aim a hair dryer at it for a few moments. We'll reach out via email too to make sure we get this resolved for you!